Parent Resources
Information on Dental Care at East Texas Children’s Dentistry
At East Texas Children’s Dentistry, we provide pediatric preventative and pediatric restorative care for children. Our dental office is located in Mt. Pleasant, TX, but we provide care to children from far and wide since we are the only pediatric dentist in the area. With a unique waiting room and movies available for kids to watch during their exams, we make visiting the dentist a pain-free experience. Learn more about our policies and read the FAQs below for more information, and call to schedule an appointment.
Office Policies
Do I stay with my child during the visit?
Studies and experience have shown that most children over the age of three react more positively when permitted to experience the dental visit on their own and in an environment designed for children. Therefore, we ask that you allow your child to experience the dentist independently, with the exception of the first visit. Our team is highly experienced in working with pediatric patients and helping them overcome their anxiety.
Appointment Scheduling
With regular dental care, missing school can be kept to a minimum, and doctor’s visits are usually an excused absence. Because we limit our practice to treating children and adolescents, not every appointment can be scheduled during after-school hours. Please be considerate of others and do not request every appointment to be made “after school.”
Missed Appointments
Dental Insurance
Your total out-of-pocket expense may differ from our estimation once your insurance company processes the claim. This means you may owe more, or we may owe you a refund. It is your responsibility to be aware of and understand your insurance policy, but we will help answer any questions you may have.
With regular dental care, missing school can be kept to a minimum, and doctor’s visits are usually an excused absence. Because we limit our practice to treating children and adolescents, not every appointment can be scheduled during after-school hours. Please be considerate of others and do not request every appointment to be made “after school.”
Finances
East Texas Children’s Dentistry does not get involved with divorce disputes. If you need to make other payment arrangements, please speak to a staff member, and we will try to assist you.
Call to Schedule an Appointment
FAQ’s
Does your office accept my insurance?
Please understand that your insurance policy is a contract between you and your insurance company, not our office. However, our office will file your claim for you as a courtesy. You will be responsible for any difference in our fees and what your insurance company does not cover.
What type of payment options do I have?
We accept Visa, MasterCard, CareCredit, checks (with proper identification), and cash. Payment is required at the time of service, but if you need to make other arrangements, please speak to a member of our business staff. We will be happy to assist you!
What happens if I forget my insurance or Texas Medicaid card?
I am a divorced parent, and my ex-spouse carries dental insurance on my child. Who is responsible for the bill?
What types of insurance do you accept?
What can I do for a toothache?
Clean the area of the affected tooth. Rinse your mouth thoroughly with warm water or use dental floss to dislodge any food that may be impacted. If the pain persists, contact our office. DO NOT place aspirin or heat near the gum or tooth. If the face is swollen, use a cold compress and contact our office immediately.
What should I do if my child knocks out a permanent tooth?
If possible, find the tooth! Handle the tooth by the crown, not the root. The tooth may be rinsed with water only. Call our office immediately. If the tooth is re-implanted within the first hour after the accident, there is a much greater chance that the tooth will survive. Transport the tooth to our office in a glass of milk. Remember, time is a critical factor in saving the tooth.
What should I do if my child knocks out a baby tooth?
Call our office as soon as possible. This is usually not an emergency. Most of the time, no treatment is necessary other than keeping the area clean and free from infection.
Why does my child appear to have two rows of teeth?
What should I do if my child loses a stainless steel crown?
Find the stainless steel crown if possible. The crown can easily be re-cemented in our office if you bring the crown with you. If you cannot find the crown, don’t panic! When you arrive, we can fit your child for a new stainless steel crown in our office.
Forms
Please have forms printed, filled out, and ready upon arrival. You only need these forms for your child’s first visit to the office. Our office will hold them in our records while your child is in treatment.